Job Description

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed.

Greet customers upon arrival in the Claims Center;
Ensure all proper documentation is presented prior to claim processing;
Assist Hoosier Lottery staff with daily office duties;
Answer claims hotline and assist customers with questions;
Assist with PR photos of winners when needed..

Job Requirements

High School diploma or equivalent ;
Excellent customer service skills;
General knowledge of and ability to operate a telephone and cash register;
Basic knowledge of clerical procedures, methods, and principles;
Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word;
Proficient with modern office equipment including computer, fax machine, and scanners

Required/Desired Skills

Skill Required /Desired Amount of Experience
High School diploma or equivalent	Required	0
Excellent customer service skills	Required	1	Years
General knowledge of and ability to operate a telephone and cash register	Required	1	Years
Basic knowledge of clerical procedures, methods, and principles	Required	1	Years
Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word	Required	1	Years
Proficient with modern office equipment including computer, fax machine, and scanners	Required	1	Years

Questions

No. Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	Please list candidate's email address.
Question3	Please list the city and state where candidate currently resides.
Question4	Candidate must be paid BETWEEN NA and NA if selected for engagement. The provider markup for this position is 20%. Do you accept this requirement?
Question5	This is a part time position working on-site Monday- Friday, approx. 22 hours per week. You may need to work additional hours to cover for teammates out of office. Do you accept this requirement?
Question6	Position may extend beyond the 6/NA/2026 end date. Do you accept this requirement?

Job Tags

Temporary work, Part time, Work at office, Monday to Friday,

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