Job Description

QA Tester

Day 1 relocation-All 5 days onsite at Memphis, TN

This is a 6 months C2H role

This position is mainly for Teller and ATM experience.

Job Description:

• Design and execute detailed test plans, test cases, and test scripts specifically for teller and ATM systems (e.g., cash deposits/withdrawals, check processing, balance inquiries, account updates, cash withdrawal, deposits, balance inquiry, PIN change, mini statements).
• Conduct system, integration, regression, and end-to-end testing of teller applications and ATM software and firmware.
• Validate system behavior against business and functional requirements.
• Identify and log defects in the defect management system; track and retest as needed.
• Ensure integration and data flow between teller systems and core banking platforms
• Validate interaction between ATM middleware, host systems, and core banking platform
• Validate ATM screen flows, messaging, and receipts for compliance with branding and regulatory standards.
• Test both physical and virtual ATM environments, including various ATM vendors.
• Verify security features such as PIN encryption, card reader operations, EMV/chip card handling, and secure communications.
• Perform card-based transaction simulations and test error scenarios (e.g., card retained, insufficient funds, hardware failures).
• Collaborate with developers, business analysts, and operations teams to clarify requirements and improve test coverage.
• Participate in test strategy development and contribute to test automation initiatives where applicable.
• Support User Acceptance Testing (UAT) with business stakeholders and assist in validating business scenarios.
• Document test execution results and provide regular QA reports to stakeholders.

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